Five full time telemarketers of which three are time served engineers and two are mechanical technicians with an infectious telephone manner. This combination is unheard of in the industry, our belief firmly states that all TM should be delivered using a knowledge base similar to the audience. No one wants to give their information to someone that they believe is after simply that. We engage, educate and build a repor with our audiences. Benefit from using our DB for your products and services or opt in to an NDA with MTD and allow us to clean your most valued possession, your database.
Telemarketing delivers intelligently performed telemarketing, through a collaborative approach. We invest extensively in the research we need to become part of your team, which means we can deliver a truly personal service, gain quality leads and convert prospects to appointments.
Starting with a comprehensive briefing session to understand your goals, stakeholders, current marketing strategy, and to review and understand your marketing assets, our personal innovative service continues with a dedicated company email address and local telephone number aligned to your business.
How we work:
- No scripts. We understand your business so we can speak as one of the team.
- Fluid approach. We shape our service to be as flexible as your customer base.
- Extension to your brand, your ethos. We integrate with your sales department and communicate in your brand voice.
- Building relationships. Your Telemarketing becomes a natural and seamless extension to your sales team.
- Training We deliver professional sales training to integrate this successful approach across your business.
- Dedicated telephone number Our telephone system provides each customer with a geographic telephone number so outgoing and incoming calls are dealt with in your company name. The system also monitors call volumes and time, and every call is recorded.
- Lead management technology (CMS) Our bespoke call management system enables us to customise every project- we can ask and capture any information you want and manage call back dates, the sector, number of employees etc. and change/adapt targeting in seconds.